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Carseer App and Website

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Carseer App and Website

Carseer - Vehicle history reports on web and iPhone

“

Type in a car’s VIN and read its history before you buy it.

Carseer logo

Carseer

Logo, website and iPhone app, 2018-2019

Carseer website home page hero with a VIN search box on black and orange
Carseer website home page hero with a VIN search box on black and orange

About the project

Carseer sells vehicle history reports for used cars in Jordan and the wider region. A buyer enters the car’s VIN and the report lists its registrations, owners, accidents and odometer readings, in Jordan and in the country it came from. Between late 2018 and mid 2019 we redrew the Carseer logo and designed the website, the iPhone app and the printable report in Arabic and English.

Project

Carseer App and Website

Industry

Automotive and Vehicle Data

Location

Amman, Jordan

Date

2018-2019

“

Client Request

Carseer asked us to redesign its website and iPhone app around the vehicle history report, in Arabic and English, and to refresh its logo.

Carseer logo

Carseer

Project files, December 2018

Design Pillars

Core UX Principles

Start With the VIN

Start With the VIN

The app home, the refetch screen and the bar under the menu on every web page start with the VIN field.

Green or Orange at a Glance

Green or Orange at a Glance

Each check in the report gets a green tick when no record is found and an orange mark when there is one.

Arabic and English Side by Side

Arabic and English Side by Side

Arabic screens mirror the English ones and read right to left, from the app to the report.

“

“

EverycheckstartswithCarseer logo marktheVIN.
Carseer app screens: Carseer iPhone app home with a VIN field, a Get Report button and a VIN barcode scanner, Carseer app screen for fetching a past report again by VIN and report number, Carseer app side menu with refetch report, partners,

What Buyers Need

Built Around How Used Cars Are Bought

Finding the VIN

A link under the field shows where the number is printed on the car and on its license card.

Two Histories

The report covers a car’s history in Jordan and, for imported cars, its history in the country it came from, in separate sections.

More Ways to Pay

Besides bank cards, people can pay through Jordan’s online bill service, with a Carseer card, or in cash at an inspection center or on delivery.

“

“

MadeforpeoplebuyingCarseer logousedcars.
Carseer app screens: Carseer app login screen in Arabic, Carseer app login screen with the Carseer logo

The Challenge

Problem Statement

The Main Goal: Make a Car’s Past Easy to Read

A Carseer report pulls together registrations, owners, accidents, odometer readings, insurance claims and salvage records from Jordan and abroad. The website, the app and the printed report had to turn those records into checks a buyer can read before paying for a car, in Arabic or English.

“

Buying used cars? Check the CARSEER report.

Carseer logo

Carseer Home Page Headline

carseer.com, 2018

Our Approach

Solution

One Report on Web, App and Paper

A redrawn logo with icons and badges, then the website, the iPhone app and the A4 report, in Arabic and English. It is an example of our Mobile App Design work.

01 - Brand

We redrew the CARSEER and كارسير logos, then made stationery, report badges and a set of line icons.

02 - Website

Home, report plans, payment, My Reports, FAQs, news and a guide to buying a used car, at desktop and mobile sizes.

03 - iPhone App and Report

VIN entry and barcode scan, report bundles, payment and maintenance records, plus the report on screen and on A4.

“

“

ThesamereportCarseer logo markonscreenandpaper.
Carseer app screens: Carseer report on the iPhone: issues found in the USA, each with an icon and a status mark, Carseer report on the iPhone: vehicle history in Jordan with a status mark on each check, Carseer report on the iPhone: registr
Carseer app screens: Carseer report on the iPhone: issues found in the USA, each with an icon and a status mark, Carseer report on the iPhone: vehicle history in Jordan with a status mark on each check, Carseer report on the iPhone: registr
Carseer app screens: Carseer report on the iPhone: issues found in the USA, each with an icon and a status mark, Carseer report on the iPhone: vehicle history in Jordan with a status mark on each check, Carseer report on the iPhone: registr
Carseer website FAQ page with the VIN search bar under the menu
Carseer website FAQ page with the VIN search bar under the menu
Carseer website FAQ page with the VIN search bar under the menu
Carseer app screens: Carseer app sign up screen with name, phone, email and password, Carseer app screen for setting a new password
Carseer app screens: Carseer app sign up screen with name, phone, email and password, Carseer app screen for setting a new password

Before & After

The Blueprint & Evolution

Old App to New App

We redesigned the screens for adding a car’s maintenance record.

  • Before: the maintenance list in Carseer’s app, May 2019.

  • After: our Maintenance Records Entry screen, July 2019.

Carseer website home page hero in Arabic with red, orange and green stripes

Design

Key Features

The Report on a Phone

Each section of the report opens and closes on its own, with an icon and a status mark on every line, in English and Arabic.

Carseer app screens: Carseer report on the iPhone: vehicle history in Jordan with a status mark on each check, Carseer report in Arabic on the iPhone: vehicle history in Jordan, Carseer report in Arabic on the iPhone: issues found abroad

Maintenance Records

Users enter a VIN, the odometer reading and a note, then switch on the work that was done, from an oil change to engine maintenance.

Carseer app screens: Carseer app maintenance records entry with VIN, odometer and note fields, Carseer app list of maintenance types in Arabic, Carseer app maintenance records entry in Arabic

Design System

Visual Identity

Bilingual Type

Helvetica Neue LT Arabic for both scripts, so Arabic and English screens share one family and the same weights.

Color Palette

Black and Carseer orange for headers, green for the main buttons, and a red, orange and green stripe as an accent.

Carseer logo in English and Arabic with the strapline Vehicle History Reports

Icons and Badges

A line icon for every report check, a sheet of website icons, and Arabic badges such as one owner, low mileage and agency maintenance.

Carseer website icon set: cars with a magnifier, report icons and about page icons
Carseer website icon set: cars with a magnifier, report icons and about page icons
Carseer report badges in Arabic: one owner, agency import, no accidents, low mileage, new customs and agency maintenance
Carseer report badges in Arabic: one owner, agency import, no accidents, low mileage, new customs and agency maintenance
Carseer brochure in Arabic showing what the report covers
Carseer brochure in Arabic showing what the report covers

Impact

A Logo Still in Use

Results for Carseer

By mid 2019 we had handed over the logo, the website and app designs and the A4 report in Arabic and English. The logo we redrew is still the one on carseer.com.

Carseer logo

Carseer

Carseer A4 report page in Arabic: tiles for each check of the vehicle's history in Jordan

Result

By the Numbers

105 App Screens

In the final iPhone app files, Arabic and English.

2 Languages

Arabic and English, from the logo to the report.

5 Report Pages

The printable A4 vehicle history report.

Carseer A4 report page in Arabic: tiles for each check of the vehicle's history outside Jordan

Report Design

Designing the Report

From Records to Checks

We started from sample vehicle history reports and the records Carseer collects. Each check became a tile with its own line icon and a status mark, grouped by history in Jordan and history abroad, then laid out for A4, the website and the app. You can see some of the results below.

Final Showcase

The Carseer Product

Carseer website home page hero with a VIN search box on black and orange
Carseer app screens: Carseer app settings with login, sign up, language and country, Carseer app password reset by phone number or email
Carseer loader illustration of a world map linked to a report
Carseer website about page in Arabic with icons for vision, goal and credibility
Carseer app screens: Carseer app sign up screen in Arabic, Carseer app settings in Arabic, Carseer app side menu in Arabic
Carseer website pop-up for adding a maintenance record to a vehicle
Carseer website guide to buying a used vehicle with car and magnifier icons
Carseer A4 report summary of the vehicle's history in Jordan and in the USA
Carseer app screens: Carseer report on the iPhone: registration, ownership and odometer history, Carseer app language and country settings for a signed in user, Carseer app screen for fetching a past report again by VIN and report number
Carseer website guide to buying a used vehicle in Arabic
Carseer website login pop-up in Arabic
Carseer app screens: Carseer iPhone app home in Arabic with the VIN field and barcode scanner, Carseer app side menu in Arabic, Carseer app maintenance records entry in Arabic
Carseer website icon set: cars with a magnifier, report icons and about page icons

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