User Testing

We validate design decisions with real users to identify friction before it reaches production.

Fixing a bug in production is 100x more expensive than in design.

Launching without validation is a high-stakes gamble. Testing identifies friction before it reaches production.

“

What you get

Usability Testing

Task Success Rates

Heatmaps

A/B Test Scenarios

Friction Logs

Video Recordings

Feedback Analysis

Iteration Roadmap

Actionable Insights

Final Report

Usability Testing

Conducting sessions with real users to observe how they interact with the product, identifying usability issues and areas for improvement.

Heatmaps

Visual representations of user behavior that show where users click, scroll, and move their cursors to understand which parts of a page get the most attention.

Friction Logs

Detailed documentation of every "point of friction" or hurdle a user encounters while trying to complete a task within the interface.

Iteration Roadmap

A structured plan that prioritizes design changes and feature updates based on testing results and user feedback to continuously improve the product.

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How it works

From 2 Weeks

Discovery

Architecture

Design

Validation

1. Discovery

Understanding the specific product features or flows that need evaluation.

2. Architecture

Structuring test scenarios, success metrics, and participant screening criteria.

3. Design

Facilitating the testing sessions and recording user interactions and feedback.

4. Validation

Analyzing the test data to validate hypotheses and pinpoint areas for improvement.

Our Cases

Uxability

high-end, cross-platform platform that helps companies get design and dev work done fast.

Startup

Company Type

Saas Application

Project type

3.25xCLI

Result

+59%

Number of users

+72%

User satisfaction

+95%

Acceptance Rate

“

Validated User Testing leads to

Zero
Interaction Friction
85% Success Rate
Identify and eliminate usability bottlenecks before launch to ensure effortless task completion.
Engineering
Confidence
50% Faster Handoff
Give developers a validated blueprint that prevents expensive late-stage changes and code rewrites.
Reduced
Support Burden
30% Fewer Support Tickets
Eliminate user confusion by testing and refining complex flows, saving thousands in operational costs.
Evidence-Led
Design
100% Objective Proof
Replace internal opinions with actual user behavioral data to settle design debates instantly.
Rapid Value
Realization
2x Faster "Aha!" Moment
Optimize the onboarding experience so users reach your product's core value in half the time.

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Strategic packages optimized for any entity

Startups

For early-stage ventures

Startups

For early-stage ventures

Startups

For early-stage ventures

Scale-ups

For growing businesses

Scale-ups

For growing businesses

Scale-ups

For growing businesses

Enterprises

For established entities

Enterprises

For established entities

Enterprises

For established companies

Governments

For public sector entities

Governments

For public sector entities

Governments

For public sector entities

Since 2008, trusted by brands that scale.

STC

,

Speedi

,

Motory

,

POSRocket

,

Telenav

Moktiv

,

Giant

,

VIBES

Vibes

,

And many more growing teams.

“

Are they trustworthy?

We believe that skills reflect in the feedback one gets.

So we let our clients say it instead.

We believe that skills reflect in the feedback one gets.So we let our clients say it instead.

We believe that skills reflect in the feedback one gets. So we let our clients say it instead.

Plexable was a pleasure to work with! We thoroughly enjoyed collaborating with Hamza, Abdul, and the team. They took ownership from day 1 and impressed us with their exceptional UX/UI expertise, and went above and beyond to help and support us.

“

Suruchi Gupta

CEO, Giant Protocol

We hired Hamza and his agency again for follow-up design work on our B2B SaaS platform, and as always, they did a fantastic job. They delivered high-quality, thoughtful designs quickly and were a pleasure to work with throughout.Reliable and flexible - we’ll definitely continue working with him.

“

Charles Pan

CPO, RevelStreet

It was a genuinely smooth experience. They have a great eye for design, communicate clearly, and handle feedback with real professionalism. This was my second project with them, and once again, they delivered high-quality work ahead of schedule.

“